Last Updated: October 30, 2026
Welcome to Luvetix. These Terms of Service govern your access to and use of our website and your purchase of products from our online store.
By visiting our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.
1. General Conditions
Luvetix provides an online shopping platform offering necklaces and jewelry products.
We reserve the right to update website content, product offerings, or these Terms of Service from time to time, subject to applicable law. Any updated terms will be posted on this page with a revised date.
2. Product Information
We make reasonable efforts to display product descriptions, images, colors, and other details as accurately as possible.
However, actual product appearance may vary slightly due to lighting, photography, device displays, or manufacturing variations. If you have questions about a product before purchasing, please contact our customer service team.
3. Pricing and Payment
Product prices and any applicable shipping charges will be displayed on our website or at checkout.
We reserve the right to correct pricing or listing errors where permitted by law. If a material error affects an order, we will take reasonable steps to contact the customer and explain the available options.
Orders are subject to payment authorization and confirmation. We may decline or cancel an order where reasonably necessary, including in cases of suspected fraud, payment authorization failure, product unavailability, or material listing errors. If payment has already been collected for an order that is cancelled, any applicable refund will be processed in accordance with applicable law.
4. Order Acceptance
Submitting an order constitutes an offer to purchase the selected products.
An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted. We may contact you if additional information is needed to process your order.
5. Shipping and Delivery
Shipping and delivery estimates are provided in our Shipping Policy and during checkout where applicable.
Delivery dates are estimates rather than guarantees unless expressly stated otherwise. Delays may occur due to customs processing, carrier operations, weather, or other circumstances beyond our reasonable control.
Please review our Shipping Policy for further details.
6. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy and applicable consumer protection laws.
Please review that policy before placing an order. Nothing in these Terms of Service limits rights that cannot legally be excluded.
7. Customer Responsibilities
When using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Avoid fraudulent purchases or unauthorized payment activity.
- Avoid interfering with the security, functionality, or normal operation of the website.
- Respect the intellectual property rights of Luvetix and other parties.
8. Intellectual Property
Unless otherwise indicated, website content, including text, graphics, logos, product descriptions, and design elements, is owned by or used with permission by Luvetix and may be protected by intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit website content without prior permission, except where permitted by applicable law.
9. Third-Party Services
Our website may rely on third-party services, including payment processors, shipping providers, and website technology providers.
Your use of third-party services may be subject to their separate terms and policies. Luvetix is not responsible for third-party services to the extent permitted by applicable law.
10. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
Luvetix does not exclude or limit any liability that cannot legally be excluded or limited. Subject to that restriction, we are not responsible for indirect or consequential losses arising from website use or product purchases where such exclusion is permitted by law.
Nothing in these terms affects mandatory consumer rights or remedies.
11. Privacy
Our collection and use of personal information are described in our Privacy Policy.
By using our website, you acknowledge that your personal information may be processed as described in that policy and in accordance with applicable privacy laws.
12. Governing Law
These Terms of Service are subject to applicable laws and regulations. Any mandatory consumer protection rights available to you under the laws of your place of residence remain unaffected.
13. Contact Information
If you have questions about these Terms of Service, please contact:
Brand: Luvetix
Contact Person: STEVLIN SUMITF
Email: go@luvetix.com
Phone: 8135758118