Last Updated: October 30, 2026
Luvetix (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our necklaces and jewelry products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Personal Information: Your name, email address, phone number, billing information, and shipping address.
- Order Information: Products purchased, order details, transaction status, and order history.
- Payment Information: Payment-related details necessary to process transactions. Payments may be processed by third-party payment providers. We do not intentionally store full payment card details on our own servers.
- Technical Information: Your IP address, browser type, device information, and website usage data.
- Communication Information: Information you provide when contacting our customer service team.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Send order confirmations and shipping updates.
- Respond to questions, requests, and customer service inquiries.
- Process returns, exchanges, and refunds.
- Prevent fraud and unauthorized transactions.
- Improve our website, products, and shopping experience.
- Comply with applicable laws and legal obligations.
3. Payment Processing
We may use third-party payment service providers to process payments securely. Payment transactions are subject to the applicable provider’s terms and privacy policy.
We do not sell your payment information. We only use payment-related information as necessary to complete transactions, address payment issues, and help protect against fraud.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve the customer experience.
You can adjust your browser settings to manage or disable cookies. Please note that some website features may not function properly if cookies are disabled.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment processors.
- Shipping and delivery providers.
- Website hosting and technical service providers.
- Customer support and fraud prevention services.
- Legal or regulatory authorities when required by law.
These parties may access information only as needed to perform their services or meet applicable legal requirements.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and comply with legal obligations.
When information is no longer required, we take reasonable steps to delete it or otherwise handle it appropriately.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.
To submit a privacy-related request, contact us using the information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements. The updated version will be posted on this page with a revised date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Brand: Luvetix
Contact Person: STEVLIN SUMITF
Email: go@luvetix.com
Phone: 8135758118